As an organization grows nationally or globally, a shift in strategy or confusion about decision-making roles often triggers an operating model review. We collaborate with your team to develop solutions for your unique challenges, providing expertise and rigorous analytic support. We can help you answer to a wide range of questions, including those below:
An ambitious new strategy often requires an operating model change to lay the groundwork for effective implementation. Our collaborative approach places your needs front and center. We listen to your concerns and provide you with options tailored to your goals. We can assist in addressing a variety of questions, including the following:
Population Services International (PSI), an international leader in delivering affordable health products and services in over 50 developing countries, revised its strategy to add promotion of systems changes to its efforts to make health care broadly available and affordable. The organization sought Bridgespan’s help with adjusting its operating model to accommodate this new direction. For PSI, the new strategy required clearly articulating an accountability framework to coordinate roles played by different types of teams across the organization’s global operations, adopting behaviors that promote greater collaboration, streamlining decision processes, and, in several targeted areas, altering organization structure.
“It was clear from the CEO level down that unless we reorganized in support of our new global strategy, we were much less likely to succeed. There’s still a lot of work to do, but Bridgespan helped design an operating model blueprint to deploy our people and resources more effectively. The impact of this work has been profound.”
Chief Strategy and Resources Officer, PSI
Robin Hood, New York City’s largest poverty-fighting organization, recently developed a new strategy to accelerate its impact in elevating NYC households out of poverty. Under this new strategy, Robin Hood will invest in interventions for sustainable economic mobility, pursue more collaborative approaches to advance systemic change, and expand its thought leadership and policy work. Bridgespan worked with Robin Hood to identify operating model changes needed to implement its new strategy, and developed a new organizational structure that addressed those needs.
Partner and Co-head, Asia and Africa
Partner and India Office Head